Written by Corey Jungwirth, NBC-HWC, Fortune Recommends Staff Writer
How we test
Each platform on our list has undergone first-hand testing and meticulous evaluation to assess critical factors, including cost and insurance coverage, therapist quality, and overall patient experience. Our extensive research focused on how each service specifically addresses the unique needs of individuals of all ages who need support with managing their ADHD condition.
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Trusted experts
Krista Manning, an experienced fact checker and medical copy editor, lends her keen eye to ensure accuracy in our scientifically backed research. Rychel Johnson, a licensed clinical professional counselor in Kansas, provides her expertise.
Attention deficit hyperactivity disorder (ADHD) is a common mental health disorder that often presents in childhood and continues into adulthood. The most common symptoms include difficulty focusing, hyperactivity, and impulsivity. ( 1 ) For children and adults alike, therapy is often a vital component of their treatment plan, typically paired with medication. ( 1 , 2 ) Online therapy can be a flexible, convenient, and affordable option for many individuals to get the care they need.
According to mental health therapist Rychel Johnson, many adolescents and adults are just now realizing they live with ADHD. She shares, “Many individuals are learning they might have ADHD through receiving a diagnosis or otherwise identifying with ADHD features. Access to care is particularly important during this stage of discovery.”
Because various platforms offer different levels of care, you must reflect on your personal situation and needs when considering which online therapy service will be best for you. While some may offer therapy only for those already diagnosed with ADHD, others can provide the full spectrum of care, including diagnosis, talk therapy, and medication management. During our thorough evaluation, we reviewed each platform for these factors and many others, including therapist quality, accessibility, cost, privacy, and resource availability. Explore our top picks below to learn why these seven online therapy services stood out to us.
Editor’s pick online therapy for ADHD
Talkspace is our top pick for online therapy for ADHD. It offers counseling and medication services to those covered by insurance or wanting to pay out-of-pocket. You can choose between multiple subscription options based on how you want to communicate with your therapist and with what frequency. Moreover, it’s widely available across the U.S. and provides access to thousands of mental health providers, many of which specialize in ADHD treatment. Read the full review below to learn more.
Our picks for the best online therapy for ADHD
- Most comprehensive: Talkspace
- Best for counseling: BetterHelp
- Best for teens: Brightside
- Best that takes insurance: Talkiatry
- Best for diagnosis and treatment: Amwell
- Best for medication: Cerebral
- Best budget: Klarity
Compare online therapy for ADHD
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Talkspace | BetterHelp | Brightside | Talkiatry | Amwell | Cerebral | Klarity | |
Rating | 4.6/5 | 4.1/5 | 4.6/5 | 4.4/5 | 4.3/5 | 4.2/5 | 4.4/5 |
Cost | $0-$109 weekly | $70-$100 weekly | Varies by insurance | Varies by insurance | Varies by insurance | $24-$92 weekly | $0-$149 per session |
Session type | Video, phone, messaging, workshops | Video, phone, chat, messaging | Video, messaging | Video | Video, phone | Video, phone, messaging | Video, in-person |
Accepts insurance | Yes | No | Yes | Yes | Yes | Yes | No |
| | | | | | | |
Most comprehensive online therapy for ADHD: Talkspace
Most comprehensive online therapy for ADHD
Talkspace offers therapy and medication management with multiple subscription plan options.
Fortune Score:
4.6 / 5
Key product features
Session length 30 minutes
Medication Yes
Messaging Unlimited
Mobile app iOS, Android
What you should know
Talkspace offers a comprehensive online mental health platform with therapy and psychiatry services available. You can communicate with your therapist anytime via unlimited messaging, schedule video or phone sessions, and participate in workshops.
- The provider network consists of thousands of providers trained in various therapy approaches.
- Talkspace accepts many major insurance plans and offers self-pay services for $69 to $109 weekly.
- While therapy is available for ages 13 and older, Talkspace only offers psychiatry to adults 18 and older.
- Teens living in New York City can participate in therapy for free.
Pros
Multiple subscription plans to choose from
Unlimited messaging with your therapist
Large network with thousands of licensed providers
Offers teen therapy
Available in all 50 states and multiple languages
Cons
Cannot prescribe controlled substances, including stimulants
Psychiatry is only available to ages 18+
Traditional Medicare coverage is only available in 12 states
Why we like Talkspace as most comprehensive
Talkspace makes getting all the care you need on one platform easier by offering therapy and psychiatry services available through insurance or out-of-pocket. With multiple subscription options, you can choose the plan that best fits your therapy needs. We also love the flexibility offered in how you can engage in therapy, whether through video, phone, messaging, or a combination.
Teens and adults can connect with one of the thousands of licensed providers available nationwide. After a brief questionnaire, you’re matched with a handful of therapists who align with your needs and preferences. You can view their expertise and availability to help you choose who feels like the best fit. Regarding credentials, Talkspace prides itself in its vetting process and ongoing provider evaluations to ensure therapists are consistently delivering high-quality care.
During our evaluation, we were impressed with the diversity represented in the provider pool, with a significant portion of providers identifying as BIPOC, minorities, and LGBTQIA+. Additionally, Talkspace therapists specialize in a broad range of therapy approaches, including Cognitive Behavioral Therapy (CBT), which is one of the most effective psychosocial treatment options for ADHD. ( 3 ) Components of CBT can help individuals improve self-esteem by challenging negative thoughts about themselves, leading to increased focus and productivity. ( 16 )
Because medication is a common treatment option alongside talk therapy, we found it valuable that Talkspace also offers psychiatry services so you can use one platform for all your care. However, unlike therapy, which is available for ages 13 and older, psychiatry is only available to adults. Another caveat is that providers cannot prescribe controlled substances, which include common ADHD medications like Adderall ® , Ritalin ® , Concerta ® , and Vyvanse ® .
As we explored the cost, we were impressed that Talkspace accepts many major insurance plans, including Aetna, Cigna, Optum, and traditional Medicare (in select states). The platform claims the average co-pay for therapy is only $20 per session, with some individuals paying as little as $0. After checking my eligibility through UnitedHealthcare, I was quoted on the lower end of that range with a $0 co-pay for therapy services.
You also have the option to participate by paying out-of-pocket. You can choose between three subscription plans depending on how you want to engage. The cheapest plan is $69 weekly and includes unlimited messaging. The next tier is $99 weekly for video sessions and unlimited messaging, or you can add workshops alongside that for $109 weekly.
What customers are saying
While exploring customer reviews on Trustpilot, we found that many Talkspace members praise their therapists for their caring, compassionate, and understanding approach to therapy. Overall, the platform earns a high trust score of 3.9 stars out of 5 with over 400 reviews.
“I love how in tune my therapist is to my needs,” says Trustpilot reviewer “MD – Talkspace Member.” “She always knows what to say to get me thinking or reevaluate my feelings or experience openly and honestly. She’s suggested tasks and methods that have helped me with my daily management of anxiety and depression, and I’m so glad to be working with her. Speaking to her is like speaking to a wise friend I’ve known for years, and I was instantly comfortable opening up to her. Highly recommend!”
“I love my therapist. She is always upbeat and always sensitive to what’s going on in my life. She listens well and offers amazing advice, opinions, and introspection. This method of online therapy has changed the game for so many people, including myself, who would not be able to see a therapist in the traditional setting due to the hectic lives we live. What more can I say except it works, it’s easy, and covered by my insurance.”
”Frank the Tank,” verified Trustpilot reviewer
Unfortunately, Talkspace also earns a lot of 1-star reviews for its poor customer service and billing issues.
Kelly R. explained in their Trustpilot review how they were misquoted regarding insurance coverage: “I was quoted that my insurance would fully cover, so I chose Talkspace over other options. Then I received a bill the day after I had renewed for another week that my insurance didn’t cover anything. The quote was as wrong as it could be. I asked if I could use a promo code since I had been emailed several times and was told I couldn’t because I entered insurance information. I’ve repeatedly gone back and forth, but it has not been resolved. Now I search reviews and see this is a common experience.”
Specs
Cost | $0 to $109 weekly |
Insurance accepted | Yes |
Therapist assignment | Matched |
Session type | Video, phone, messaging, workshops |
Platform | Online, mobile |
Ages | 13 years and older |
Best online therapy for ADHD for counseling: BetterHelp
Best online therapy for ADHD for counseling
BetterHelp is one of the largest online therapy platforms, with over 35,000 therapists providing counseling services worldwide.
Fortune Score:
4.1 / 5
Key product features
Ages 18+ years old
Subscription Weekly
Messaging Anytime
HSA/FSA Accepted
What you should know
BetterHelp connects individuals to a worldwide network of more than 35,000 licensed providers who can provide counseling services. This platform does not accept insurance and instead offers out-of-pocket subscription plans.
- The intake questionnaire is more detailed than some competitors to provide a more precise provider match.
- BetterHelp offers self-pay subscription plans billed four weeks at a time, with prices ranging from $70 weekly to $100 weekly.
- Without psychiatry services on this platform, you’ll need to seek medication management elsewhere if it’s part of your treatment plan.
- BetterHelp is only available for adults, but its sister platform, TeenCounseling.com, specializes in teen therapy.
Pros
Large network of providers with over 35,000
Offers flexible scheduling options
Multiple session formats: video, phone, chat, messaging
You can stay discreet by signing up with a nickname
Provides a separate platform dedicated to teen therapy
Cons
Does not accept insurance
Does not offer medication management
BetterHelp has been flagged in the past for privacy concerns
Why we like BetterHelp as best for counseling
The BetterHelp platform makes online talk therapy widely accessible through its worldwide network of contracted licensed mental health providers. With so many therapists available, we could easily find a provider in our area with the experience and expertise we needed to treat ADHD concerns.
The intake process is lengthier than many competitors’, asking several questions about health, history, and therapy preferences. While it took longer to complete, we feel this helped with more precise and tailored provider matching. One downfall is that we had to provide payment information before accessing our provider’s information. If you’d prefer to know more about your therapist before you sign up or want the freedom to choose your own, you can browse the provider directory and request someone specific. BetterHelp says it will do its best to connect you with your therapist of choice, but if they’re unavailable, you’ll be matched with someone similar.
BetterHelp offers therapy plans ranging from $70 to $100 weekly, depending on your location, preferences, and therapist availability. However, it’s important to note that you’re billed for four weeks at a time, so the upfront cost is significantly more. Regardless of price, every subscription provides the same services, including the ability to message your therapist anytime and one weekly live session via video, phone, or chat.
Besides therapist communication, BetterHelp provides additional tools and resources to aid the therapy process. You can access digital worksheets and educational modules that support your work with your provider to help manage your ADHD condition. Moreover, you have access to weekly group seminars led by licensed therapists.
Therapy services through the BetterHelp platform are only available to adults ages 18 and older. If you’re interested in therapy services for teens , its sister platform, TeenCounseling.com, can provide care for ages 13 to 19.
A final but critical note regarding privacy is that, unfortunately, BetterHelp has been subject to considerable scrutiny for its use of private health information for advertising purposes. ( 4 ) After reaching a settlement with the Federal Trade Commission, BetterHelp released a statement about its commitment to member privacy and became certified by HITRUST, the gold standard for information protection. ( 5 )
What customers are saying
BetterHelp earns an excellent trust score on Trustpilot, with an overall rating of 4.5 stars. Of the almost 8,000 reviews, 83% earn five stars, citing accessibility, ease of use, and high-quality therapists as some of the biggest highlights.
“It’s an understanding and helpful company. They go above and beyond to accommodate and ensure people can access mental health services. I am so grateful for them. Expertise, experience, compassion, and care are some of the core qualities I noticed about their company.”
Liv, verified Trustpilot reviewer
Another Trustpilot reviewer, Tim M., describes their experience: “The ease of the process, the thorough and compassionate therapist, and the consistent follow-up and pushing to stretch your boundaries. They have helped me push through walls I was never able to before! I would recommend it to anyone in need of help. You will not regret it!”
Some of the negative reviews come from customers who dislike the billing process.
For example, Anselita writes in their Trustpilot review, “Great therapist and great tools such as groups, individual sessions, journaling, worksheets and the ability to text your therapist. However, this is a subscription platform, so they charge you the same amount each month regardless. If you have sessions canceled by you or your therapist, they will not refund you and still charge for missed sessions. So they tell you they don’t charge per session, but if you or your therapist request extra sessions, then they will charge per extra session. It’s up to you whether it’s worth it or not. I love this platform but dislike the billing process. I think it’s unfair and a cheat.”
Specs
Cost | $70 to $100 weekly |
Insurance accepted | No |
Therapist assignment | Matched |
Session type | Video, phone, chat, messaging |
Platform | Online |
Ages | 18 years and older |
Best online therapy for ADHD for teens: Brightside
Best online therapy for ADHD for teens
Mental health professionals on Brightside specialize in treating teens through therapy and psychiatry services.
Fortune Score:
4.6 / 5
Key product features
Medicare/Medicaid Accepted
Session length 45 min
Medication Yes
Mobile app iOS, Android
What you should know
Brightside Health provides online mental health care for individuals 13 years of age and older who seek therapy, psychiatry, or crisis care. Its provider network consists of licensed mental health professionals specializing in treating teens.
- Brightside therapists offer ADHD therapy through proven treatment approaches, including CBT.
- If you’re not covered by insurance, you can access Brightside’s services through self-pay options that cost $299 monthly for therapy, $95 monthly for psychiatry, and $349 monthly for both.
- A parent will attend the first therapy session with their teen to meet the therapist and provide consent for treatment.
- You can browse all available providers and choose the best fit before scheduling your first therapy session.
Pros
Therapists specialize in treating teens
Can prescribe medication
Includes interactive lessons, activities, and progress tracking
Accepts many major insurance plans, including Medicare and Medicaid
Next-day sessions available
Cons
Medicare and Medicaid coverage not accepted in some states
Can’t check insurance eligibility until you’ve completed the full assessment
Cannot prescribe controlled substances
Why we like Brightside as best for teens
When seeking therapy services for teens with ADHD, Brightside stood out to us for its vast provider network of mental health professionals who specialize in treating adolescents. Teens often present unique challenges and communication styles compared to adults, and connecting with a therapist who is experienced and in tune with their needs can help cultivate stronger positive outcomes. ( 6 )
Johnson expands on treating teens with ADHD: “Trust is huge with teens, and being able to select a provider they can relate to is crucial for their progress in therapy.”
Furthermore, Brightside’s providers engage with their patients using a clinically proven CBT approach. Numerous studies demonstrate that this treatment method can significantly reduce ADHD symptoms in adolescents. ( 7 , 8 ,) Teens will often work with their therapist to identify negative thought patterns that prevent them from staying on task, build coping skills to manage emotions and stress, and learn critical skills in prioritization, time management, and impulse control.
Brightside also offers psychiatry to help individuals manage mental health medications. To engage in these services, teens must already have a diagnosis, as the providers on this platform cannot perform an ADHD assessment. Like many other online psychiatry services, Brightside providers also cannot prescribe controlled substances.
When signing up for the platform, we were impressed to see that we were consistently offered appointments within as little as 24 hours. Plus, the ability to message our provider anytime we want offers another valuable communication tool. Teens frequently have busy schedules packed with school, sports, activities, and social events, so having frequent availability and flexibility in how they communicate with their providers can be crucial.
Another significant highlight is Brightside’s complementary Self-Care Program. It includes interactive lessons, activities, and progress tracking accessible via a computer, phone, or tablet, so teens can stay engaged in their treatment between live sessions.
This platform accepts many major insurance plans, Medicare and Medicaid (in select states), and HSA or FSA cards for payment. If you’re not covered by insurance, you can enroll in a self-pay plan. Therapy costs $299 monthly for four video sessions and unlimited messaging, while psychiatry costs $95 monthly. If you’re interested in both services, you’ll pay one fee of $349 monthly.
What customers are saying
Brightside has fewer independent online reviews than some of its competitors, and unfortunately, most focus on negative experiences. The top customer complaints focus on providers frequently canceling appointments on short notice and being billed incorrectly for therapy or psychiatry services. However, positive reviewers boast about the outstanding care they receive from their providers.
Amanda P. described their experience with Brightside in their Trustpilot review.
“I’m really surprised by the negative reviews. Brightside works with my insurance provider (Aetna), so I enrolled after months of having trouble getting an in-person visit locally. Brightside has significantly improved my quality of life and my outlook on the future, and I cannot understate that. I am so grateful.”
Amanda P., verified Trustpilot reviewer
For Trustpilot user “Mama Bear,” Brightside helped their family get timely care after they could not find any in-person providers near them: “My husband found the Brightside app, and we were able to schedule a Zoom appointment within 36 hours. I provided detailed history via the app before the appointment, which made the appointment much smoother. The gentleman my family member spoke to was calm, kind, and non-judgmental and agreed with our therapist’s recommendation. Within 3 hours, we had the medication in hand. Seeing that most meds take 3-6 weeks to make a difference, we felt that time was of the essence.”
Specs
Cost | Varies based on insurance, $299 monthly out-of-pocket therapy, $349 monthly out-of-pocket therapy + psychiatry |
Insurance accepted | Yes |
Therapist assignment | Matched |
Session type | Video, messaging |
Platform | Online, mobile app |
Ages | 13 years and older |
Best online therapy for ADHD that takes insurance: Talkiatry
Best online therapy for ADHD that takes insurance
Talkiatry is in-network with over 100 insurance plans, making it a widely accessible telehealth platform for ADHD treatment.
Fortune Score:
4.4 / 5
Key product features
Controlled substances Yes
Medication Yes
Ages 5+ years old
Session length 30-60 minutes
What you should know
Talkiatry connects individuals with psychiatrists specializing in diagnosing and treating various mental health conditions, including ADHD. Providers can administer talk therapy and medication management to patients five and older.
- Talkiatry accepts over 100 insurance plans and offers payment plans to help ease the cost of mental health treatment.
- The average co-pay on Talkiatry is $30, but you should contact your plan directly for your exact costs.
- It’s an excellent platform for those seeking medication management to help treat symptoms of ADHD.
- Services are available in 43 states and Washington D.C.
Pros
Can prescribe common ADHD medications, including stimulants
Accepts over 100 insurance plans
Can treat children, adolescents, and adults
Providers can diagnose mental health conditions
You choose your provider
Cons
Must use insurance, no self-pay option
No therapy-only option
Only available in 43 states and D.C.
Why we like Talkiatry as best that takes insurance
Talkiatry has established relationships with one of the most extensive lists of insurance plans we’ve seen, helping improve accessibility and reduce the out-of-pocket costs of mental health care for many users. It’s a private practice telehealth organization with over 300 psychiatrists specializing in treating children, adolescents, and adults.
If you’re unsure what you’re experiencing, each provider is qualified to assess and diagnose mental health conditions, including ADHD. They can also prescribe and manage medications as part of your treatment plan.
As a distinct feature of Talkiatry, some providers can prescribe controlled substances, including stimulants, as long as it’s permitted by state law. The most commonly prescribed medications for ADHD fall under the stimulant category, including Adderall ® and Ritalin ® , and these medications can have significant benefits in helping reduce the risk of dementia in adults with ADHD . The ability to prescribe these drugs through telepsychiatry services can help increase accessibility for those needing this level of care. ( 8 )
We also appreciate that Talkiatry’s psychiatrists don’t focus solely on medication management. During your live sessions, your provider will also offer to engage in CBT-based talk therapy or connect you with one of the platform’s therapists as part of a collaborative care plan. However, if you’re not interested in medication or your provider determines it’s not appropriate, you’ll need to choose a different service since Talkiatry doesn’t offer a therapy-only option.
All Talkiatry visits happen through live video sessions, with your first one lasting 60 minutes to allow ample time for your provider to evaluate your condition, provide a diagnosis, and develop a treatment plan. After that, you’ll typically meet with your provider for 30-minute follow-up sessions to check in on your progress and provide additional support.
When you’re ready to get started with Talkiatry, you can quickly check your insurance eligibility on the website. While the website states the average co-pay per session is only $30, we recommend contacting your insurance provider directly to verify your coverage and costs. Unfortunately, Talkiatry offers no self-pay plan options if you’re ineligible through insurance.
Unlike many other subscription models we reviewed, Talkiatry bills per session. This makes it easy to pause treatment or cancel at any time since you aren’t locked into a weekly or monthly plan.
What customers are saying
It’s worth considering that Talkiatry receives modest ratings from online reviewers, only earning a 1.4-star rating on Trustpilot. Like some other platforms we’ve reviewed, many unhappy reviewers mention billing issues or owing more than expected. However, we also found positive reviews praising the exceptional service they’ve received.
“I have been using Talkiatry for almost a year now, and it has been amazing from day one,” writes Trustpilot reviewer Shay H. “It was incredibly easy to get an appointment online, and I could see a doctor quickly. My doctor is absolutely wonderful. She is warm and kind, listens, doesn’t want to shove more medicine on you if it’s unnecessary, and cares about your total health. I have been lucky that my insurance covered it, and they handled everything for me. I have only had to pay co-pays, which has also been great. I definitely recommend them!”
“I’m shocked at the negative reviews! I have been using Talkiatry for both medication management and counseling for a few months now and have not encountered any of the scheduling, billing, or communication issues that others have experienced. I’m not trying to take their experiences away from them. I just wanted to note that they do have some phenomenal doctors & therapists on staff!”
Brooke W., verified Trustpilot reviewer
Wesley S. shares an experience similar to the other negative reviews we encountered: “My first session was over $400 for an hour with a psychiatrist. My second session was $300 for 30 minutes and merely for med management. Why? My psychiatrist was great and actually cared, but Talkiatry is prohibitively expensive.”
Specs
Cost | Varies by insurance |
Insurance accepted | Yes |
Therapist assignment | You choose |
Session type | Video |
Platform | Online, mobile app |
Ages | 5 years and older |
Best online therapy for ADHD diagnosis and treatment: Amwell
Best online therapy for ADHD diagnosis and treatment
Amwell connects you with a network of therapists and psychologists licensed in your state to provide a diagnosis and treatment.
Fortune Score:
4.3 / 5
Key product features
Session length 45 minutes
Mobile app iOS, Android
Ages 10+ years old
Medication Yes
What you should know
Amwell is an online healthcare marketplace that connects users with therapists, psychiatrists, doctors, and other specialists who can help with a wide range of mental health and medical needs.
- If you are unsure what you’re experiencing, Amwell’s psychiatrists can evaluate and diagnose your condition.
- Individual sessions cost between $109 and $279 if you’re paying out of pocket, depending on the service and provider qualifications.
- Therapists specialize in treating individuals ages 10 years and older, but psychiatrists can only care for adults at this time.
- You can review each provider’s profile, including their average patient satisfaction rating, before choosing whom to see.
Pros
Therapists and psychiatrists specialize in ADHD
Psychiatrists can diagnose conditions and prescribe medications
You can choose your provider
Therapists specialize in ages 10 years and older
Customer support is available 24/7
Cons
Video appointments only
The website may not feel as user-friendly as some competitors
Must be 18 years or older for psychiatry services
Why we like Amwell as best for diagnosis and treatment
Amwell’s online healthcare marketplace allows you to connect with various providers and specialists, including therapists and psychiatrists, who can help you get a diagnosis and provide a treatment plan for your mental health and other medical needs. With therapists skilled in treating individuals as young as 10 years old, you can find care for yourself or your child on this platform.
Finding the right therapist can be challenging and takes some trial and error. Our experience with Amwell made it feel easier to go through this process. You choose your therapist from the start, with the ability to review their education, experience, treatment approach, and average patient rating before booking an appointment. You’re also encouraged to meet with more than one therapist so you can interview them and get to know their personality and therapy style before beginning treatment.
Additionally, you can see your session cost upfront, which varies based on your insurance, the service you’re choosing, and the provider’s qualifications. For out-of-pocket costs, an appointment with a masters-level therapist costs $109, whereas a session with a doctoral-level provider will cost $129. For psychiatry services, you’ll pay $279 for your initial consultation and $109 for any follow-up sessions.
What we appreciate most about this platform is how easy it was to see multiple providers to get the full spectrum of care we needed. This can be critical for someone who hasn’t yet been diagnosed with ADHD or another mental health condition. Seeking a diagnosis for ADHD can involve more steps than other mental health diagnoses, often including a formal evaluation conducted by a psychologist who specializes in testing. You can see a medical provider or psychiatrist to complete an assessment, receive a diagnosis, and get a prescription if medications are indicated as part of your treatment plan. From there, you can easily find a therapist to provide ongoing behavioral health care.
Overall, we felt the registration process was simple and quick. Registration took less than a minute to complete. Unfortunately, I received a message saying my insurance couldn’t be contacted, so it wouldn’t be verified until I started my visit. Admittedly, I wasn’t thrilled that I couldn’t see my exact cost and coverage before scheduling an appointment. However, the rest of the process went smoothly, and I was able to get the information I needed by contacting my insurance company myself.
What customers are saying
While Amwell doesn’t receive a high overall rating on Trustpilot, with only 1.8 stars, 63% of the over 2,000 reviews give five stars. The Trustpilot score can be reduced if a company doesn’t receive reviews during a longer time span, but we noticed more reviews starting to come in recently, so the score may change.
Trustpilot reviewer Quinn experienced some of the trial and error we mentioned in finding the right therapist for them. Still, once they did, they said it was a game changer.
“The care exceeds what I have received from any in-office psychiatrist over the years. I feel I am being listened to and that my case is being truly considered instead of having medications thrown at me in rapid sequence, like darts at a dart board. I highly recommend this particular doctor for mental health issues.“
Quinn, verified Trustpilot reviewer
“I am impressed with the therapist that I am seeing through Amwell,” says Trustpilot reviewer “customer LW.” “She has been helping me a great deal. I look forward to our meetings and appreciate the quality and effectiveness of the homework assigned. She is well-versed in PTSD and depression. I am grateful to have found her.”
Most of the negative reviews we read were regarding the urgent care doctor visits and challenges with getting timely prescriptions sent in or receiving an effective medication for the reviewer’s symptoms.
Specs
Cost | Varies by insurance |
Insurance accepted | Yes |
Therapist assignment | You choose |
Session type | Video, phone |
Platform | Online, mobile app |
Ages | 10 years and older |
Best online therapy for medication for ADHD: Cerebral
Best online therapy for medication for ADHD
Cerebral providers specialize in ADHD, offering therapy and medication management through affordable weekly subscription plans.
Fortune Score:
4.2 / 5
Key product features
Subscription Weekly
Medicare/Medicaid Not accepted
Session length 45 minutes
FSA/HSA Accepted
What you should know
Cerebral’s telehealth platform allows participants to pair therapy and medication management through three subscription plan options. Its provider network includes therapists, nurse practitioners, psychiatrists, and physicians, many of whom specialize in ADHD treatment.
- You can opt into a plan that offers medication management, therapy, or a combination of both.
- Cerebral accepts insurance but is also somewhat budget-friendly when paying out-of-pocket, with therapy services costing only $74 per week and therapy plus psychiatry billed at $92 per week.
- Cerebral’s services are only available to adults ages 18 and older.
- The intuitive online platform and mobile app make scheduling appointments easy, communicating with your provider, and tracking medication refills.
Pros
You can choose your plan: therapy, medication, or both
The app is easy to use for scheduling appointments and refilling medications
Night and weekend appointments are available
Various resources and tools to use between therapy sessions
Budget-friendly out-of-pocket costs
Cons
No controlled substances
You must subscribe to the monthly service; it doesn’t offer individual sessions
Insurance eligibility varies by state
Why we like Cerebral as best for medication
Cerebral offers affordable subscription plan options, including medication management with psychiatrists experienced in treating ADHD. With medications being the first line of treatment and more adults than ever seeking ADHD medications , many individuals can benefit from online care that can provide prescriptions and make adjustments as needed. ( 9 ) We found this platform offers comprehensive plans with flexible scheduling and a user-friendly app that makes it easy to request and track medication refills.
To get started, you can choose between one of three plans: individual therapy, medication, or therapy and medication. Because we were interested in both, we selected the dual plan. From there, we could choose whether we wanted two or four 45-minute therapy sessions per month. Plus, we were allotted one medication appointment each month. Depending on the number of therapy sessions you choose, the out-of-pocket cost is either $305 monthly or $365 monthly. You can also choose to pay every three months, which reduces the price significantly.
Cerebral also accepts many major insurance plans, such as Cigna, Humana, UnitedHealthcare, and BlueCross BlueShield. The plan costs $30 monthly plus any additional cost-share (co-pays, coinsurance, or deductible) indicated by your insurance company.
We found the online patient dashboard and mobile app to be very user-friendly. We could easily see which clinicians were available in our area and view detailed profiles to help choose the best fit. Searching for appointment availability and booking sessions was straightforward, with many providers offering night and weekend availability. Additionally, we liked that we could easily track the status of medication refills in the app.
Providers on the Cerebral platform can prescribe hundreds of medications, including many that can help manage ADHD symptoms. Like most online therapy services, controlled substances are excluded from this list. However, non-stimulant medications can be equally as beneficial for many patients, especially for the 15-30% of individuals who don’t respond to stimulants, and they often present a lower risk of abuse. ( 10 , 11 )
Beyond one-on-one care with your providers, Cerebral also offers many additional perks. In your dashboard, providers can assign homework that builds on what you’re working on in therapy. Moreover, you can access learning modules, mindfulness exercises, and a journaling section.
What customers are saying
Cerebral garners impressive ratings and reviews on Trustpilot. With over 5,000 ratings and a score of 4.1 stars, reviewers love how reliable, quick, and easy the overall service is and comment on how competent, understanding, and empathetic the providers are.
Christine on Trustpilot loves how easy Cerebral has made it for them to get mental health care, sharing, “The application is intuitive. I could easily pick out a therapist with ideal traits for my situation. Scheduling the therapy sessions is very easy. It shows you the available blocks of time for your therapist. I believe if, for some reason, I wanted to try a different therapist, that’s also possible. The therapist that I found is so nice and very professional. It’s so hard to get therapy right now. There are so many wait lists, and it’s complex when you’re trying to use your insurance. This app made it so much easier for me.”
Brian called Cerebral their lifeline as they described their experience through a Trustpilot review.
“I’ve relied on Cerebral’s telehealth services since the COVID pandemic began. It was the lifeline I needed. My care team has included counselors and prescribers, who met with me regularly and productively to create a wellness plan that works for me. The recent transition to a new prescriber was seamless, and she has been a great help already. Thanks to Cerebral, I am in a much better way today than I was two years ago.”
Brian, verified Trustpilot reviewer
A common complaint about online mental health therapy is in the billing process and understanding the exact cost of services, and Cerebral is no different.
Some reviewers describe their unhappiness with when and how much they were billed. Customer service communication is also another point of frustration for some users. For example, “A Lawrence” writes, “I am not completely dissatisfied, just slightly disappointed in some of the inconsistent and poor communication between the team and myself. I was told I had a $15 credit to my account. I still haven’t seen it and am being charged full price for this month and last month when they said they would apply it.”
Specs
Cost | $74 to $92 weekly |
Insurance accepted | Yes |
Therapist assignment | You choose |
Session type | Video, phone, messaging |
Platform | Online, mobile app |
Ages | 18+ years old |
Best budget online therapy for ADHD: Klarity
Best budget online therapy for ADHD
Klarity provides affordable mental health services through a network of private practice mental health providers.
Fortune Score:
4.4 / 5
Key product features
Medicare/Medicaid Not accepted
Appointment availability Within 24 hours
Medication Yes
HSA/FSA Accepted
What you should know
With a network of private practice clinicians, Klarity offers comprehensive ADHD care that includes diagnosis, treatment, and medication management. It offers upfront pricing for its self-pay services, with appointment costs set by each individual provider.
- With many providers specializing in ADHD, Klarity offers treatment tailored to your symptoms and needs.
- Appointment costs vary depending on the provider and treatment, with some offering free consultation calls to help you get started.
- Klarity does not accept insurance, but you can pay with your HSA or FSA card or submit your bill to insurance for possible reimbursem*nt.
- The platform includes many additional resources to learn more about ADHD.
Pros
Providers can diagnose, treat, and prescribe
Some therapists offer free consultations
Next-day appointments are available
Stimulants may be prescribed in some cases
No subscription commitment required
Cons
Smaller provider pool than some competitors
Insurance is not accepted
No mobile app
Why we like Klarity as best budget
Klarity stood out to us for its commitment to providing affordable online therapy without the need for insurance coverage to help cover costs. Its network of private practitioners includes therapists, psychiatrists, physicians, and other specialists who can provide mental health care, primary and preventive care, and pain management. We found appointment pricing was straightforward, with each provider listing the exact appointment cost on their profile before booking a session.
During our experience, we found exploring Klarity’s services, providers, and appointment availability quick and easy. You don’t need to take an assessment or create a profile to get started. You can instantly begin to explore your treatment and provider options. Klarity offers therapy, medication management, or a combination of both. The website will automatically filter provider results based on which method you prefer and what conditions you’re seeking treatment for.
During my search, I only found two providers available in my home state of Wisconsin, fewer than some other competitors I reviewed. However, both providers had ample availability, including next-day appointments and evening times. I loved reading their detailed profile and seeing the exact appointment cost before scheduling a visit.
Each provider sets the cost for their services depending on the type of treatment and their credentials. We found most providers offer affordable pricing of $149 or less for the initial evaluation and $25 to $59 per follow-up session. Some therapists even offer a free video consultation call to help you get to know them and decide if they fit your needs and preferences. Additionally, therapists and psychiatrists may offer in-person sessions if you prefer to book online but meet face-to-face with your provider.
The prescribing model also caught our attention. Because the providers practice independently, Klarity states that some may be able to prescribe stimulants and other controlled substances, depending on their qualifications and state laws. However, the website doesn’t completely clarify the availability of these prescriptions, and your provider may require an in-person appointment before prescribing them.
What customers are saying
Klarity is another high-scoring platform on Trustpilot, earning 4.2 stars overall. Of the 174 reviews, 73% are five stars, with many users commenting on how easy it is to use and how wonderful the providers are.
Kom M. is a Trustpilot reviewer who praises their provider and platform: “I struggled to make appointments and actually keep them. So, it took me about a year to begin treatment for my ADHD. Overall, Klarity was easy for me initially, but it has all become a breeze after establishing a route with my current doctor. [My doctor] is a life changer! She’s knowledgeable, responsive, and so helpful to me. My treatment has been going spectacularly since I started working with her. I genuinely feel so blessed to have found her and this site. I’ve gone years untreated, and starting again has been nothing short of impossible. So, this site and ease of use have truly been a lifesaver. I’d be lost without Dr. Yu and Klarity.”
“I feel very fortunate to have found Klarity,” says Trustpilot reviewer Sephora. The service has been excellent, and the medical and non-medical staff have been awesome. Responses are always prompt, and my issues are always addressed thoroughly. I can’t say enough good things about my provider, Kate. She is seriously one of the best providers I have ever had. My concerns never went unaddressed, and as her patient, I truly felt that I was always heard.”
Many of the negative reviews include complaints about specific providers. While Klarity vets providers on its platform to verify their credentials, it doesn’t directly employ or supervise them, which is a risk.
Trustpilot reviewer Saad shared, “I go through a different doctor/prescriber each time I need a refill. I have to pay $50 for each doctor’s application. My current prescriber hasn’t been responsive for over a week.”
Specs
Cost | $0-$149 per session |
Insurance accepted | No |
Therapist assignment | You choose |
Session type | Video, in-person |
Platform | Online |
Ages | 18+ years old |
How we test online therapy for ADHD
Every Fortune Recommends ™ online therapy review is guided by first-hand mental health experience from expert reviewers. We also rely on the expertise of mental health experts to provide valuable insight and review the information for accuracy. Our thorough research process ensures all claims made are backed by scientific evidence. Read more about Fortune’s teletherapy testing methodology for more information on each testing criterion.
Therapist quality—30%
A top-notch teletherapy service should feel both personal and professional, not impersonal or generic. It should connect users with certified and experienced therapists, not unqualified individuals.
Here’s what we look for:
- Expertise
- Personalization
- Interaction quality
Accessibility and convenience—30%
Teletherapy directly impacts an individual’s ability to seek, engage with, and benefit from mental health services. Whether it’s a scheduling issue, lack of transportation, or being physically unable to see a therapist in person, everyone’s situation is different. Teletherapy is here to help change that.
With the convenience of teletherapy being a significant advantage, we evaluate:
- Ease of use
- Availability
- Platform reliability
Cost and value—20%
Unfortunately, mental health services are a financial privilege for people who don’t have insurance that covers it. In an era where mental health care is more necessary, yet often more expensive than ever, assessing the cost-effectiveness of teletherapy services becomes not just relevant but essential.
Here’s what we factor into a teletherapy’s cost and value rating:
- Pricing transparency
- Insurance and coverage
- Value for money
Support and resources—10%
Good mental health habits don’t end after each session. It’s a constant task we must continue to practice. Access to additional support and resources is invaluable for clients seeking to deepen their understanding of mental health issues, learn additional coping strategies, or continue therapeutic work in between sessions. Beyond the therapy sessions, additional support can enhance the therapeutic experience.
Our factors in this rating include:
- Supplementary materials
- Customer support
- Aftercare
Privacy and security—10%
While teletherapy is an incredibly convenient way to seek mental health, it poses some risks. Maintaining client confidentiality and data security is paramount in teletherapy. As clients entrust teletherapy services with their mental health information, stories, and vulnerabilities, the responsibility of these platforms to protect such information is paramount.
Here’s what we’re looking for:
- Compliance with HIPAA and data protection laws
- Encryption and security measures
- Anonymity options
How to choose the best online therapy for ADHD
Finding the right online therapy platform for you will depend on your unique needs and preferences. We’ve outlined some essential considerations for you to make that can help guide you in your search.
Provider quality
We always meticulously review each platform’s process for recruiting and vetting highly qualified mental health clinicians, and we recommend you do the same throughout your search. Some platforms directly hire, train, and supervise their providers to ensure they maintain high-quality service. Meanwhile, other platforms simply act as a hub, where private practice providers use the platform to connect with patients. The online therapy service may only verify provider credentials without further involvement in these cases.
We recommend thoroughly researching each platform and the provider you’re considering to understand their qualifications, therapy approach, and anything else that may feel important to you and help establish a strong relationship. Finding reviews from other patients who have worked directly with that provider can be especially helpful.
Therapy approach
Your provider’s approach to therapy may make a difference in the success you see throughout your treatment. We encourage reviewing each therapist’s profile or scheduling a meet and greet to learn more about their experience with clinically proven methods for treating ADHD. A few of the most common therapy methods include Cognitive Behavioral Therapy (CBT), Mindfulness-Based Therapy, and Dialectical Behavioral Therapy (DBT). ( 11 )
Johnson adds, “It’s okay to feel like your therapist or their approach is not a good fit for you. In most cases, you can stop meeting with a therapist and transition to another if needed.”
Cost and insurance
The cost of mental health care can quickly become a burden, especially when you’re seeking both therapy and medication management. Finding an online therapy service that fits your financial needs can help you stay consistent and engaged in your treatment plan. If you plan to use insurance to help cover the cost, we always recommend calling your benefits provider directly to verify what’s covered and how much you’ll owe.
Medication management
For many, medication is an integral part of the ADHD treatment plan, so it can be critical to find a platform that offers medication management alongside therapy. ( 12 ) It’s also important to consider what medication you currently take or may be interested in taking.
Each state has different laws regarding whether controlled substances, like the stimulants commonly prescribed for ADHD, can be prescribed via telehealth or require an in-person appointment. ( 13 ) Even if you choose a platform that states it can offer this class of medication, we encourage you to ask your provider directly to ensure it’s allowed in your state and that they meet the specific qualifications required to prescribe via telehealth.
It’s important for the med refill process to be combined with therapy for people with ADHD, because they often struggle with paralysis and executive function deficits. Something as simple as refilling medication (especially stimulants, which typically require appointments every three months, depending on your state) can be a struggle with someone diganosed with ADHD. ( 17 , 18 )
Communication preferences
Everyone has different preferences for engaging with others, and feeling comfortable and confident in your communication with your therapist is vital. Are you someone who makes stronger connections when you can see each other? Or will you feel more open to sharing vulnerable details with the stronger sense of anonymity that talking on the phone can provide? If you want to connect with your provider between sessions, you may want to opt for a platform that offers unlimited messaging.
How to know if online therapy for ADHD is right for you
Online treatment for ADHD can be a flexible and effective option for many individuals, but it may not be suitable for everyone. You’ll need to consider your unique situation and preferences and determine if it’s the best route for you.
Convenience
Online therapy offers the convenience of attending sessions and communicating with your provider from wherever you are, including the comfort of your home. This can make it considerably more accessible for those who find it difficult to participate in therapy due to distance, challenging schedules, lack of provider availability, or physical limitations.
Communication preferences
When considering online therapy, it’s essential to remember that all communication will happen through video conferences, phone calls, or messaging. Online therapy can be excellent if you feel confident establishing relationships through digital communication. For others, face-to-face interactions are critical for making solid connections.
Comfort with technology
Before committing to online therapy, you should ensure you feel comfortable using technology and have a strong, secure internet connection. If you can’t get connected or your video breaks up or freezes often, it can cause significant disruptions during your therapy sessions.
Private space
Talking about your mental health can be a very personal and vulnerable experience. Making sure you have a private space to attend your sessions at home or in another location can help you feel more comfortable opening up and fully engaging in your therapy.
Cost and insurance
Therapy should help improve your mental health, not create more stress if it strains you financially. If you have insurance coverage, check with your plan to verify that you’re covered for telehealth services and how much they will cost you. Some platforms offer low-cost services, sliding-scale fees, or payment plans that can help you fit them into your budget.
FAQs
Does online therapy work for ADHD?
Online mental health services continue to grow in popularity, and multiple studies have indicated that virtual treatment can be just as effective as in-person therapy for managing symptoms of ADHD. ( 14 , 15 ) You should consider your needs and preferences to determine if it suits you well and which platform can best serve you.
What is the best telehealth platform for ADHD?
The best telehealth platform will depend on your unique situation and personal preferences. Before deciding on the right platform, you should consider many factors, including provider qualifications, medication needs, cost, and communication preferences.
What is the most effective therapy for ADHD?
Cognitive Behavioral Therapy (CBT) is typically considered the gold standard treatment for ADHD and has significant clinical evidence showing its efficacy. ( 11 ) However, many other therapy approaches, such as Mindfulness-Based Therapy, Dialectal Behavioral Therapy (DBT), and Neurofeedback, are also considered effective. ( 11 )
Does insurance cover online therapy for ADHD?
Many insurance plans cover telehealth services, including online therapy and psychiatry. However, it varies by insurance provider, your location, and the therapy platform you use. You should verify with your insurer what services are covered and which online services you’re eligible for.
Our experts
Rychel Johnson
Rychel Johnson, M.S., LCPC, is a licensed clinical professional counselor in Kansas. She owns a private practice specializing in anxiety treatment and social skills development. Rychel also enjoys extensive road trips and spending time with her husband, daughter, and two cats.
Krista Manning
Krista Manning is an accomplished medical copy editor and fact-checker who stands out in the pharmaceutical, health, and wellness domains. With a meticulous eye for detail and a command of medical language, Krista ensures the accuracy and clarity of content. Beyond her professional expertise, Krista is an advocate for mental health awareness. Recognizing the crucial intersection of psychological and physical well-being, she actively contributes to projects that promote mental health awareness within the healthcare narrative. Krista’s commitment extends beyond the pages she edits, emphasizing the holistic nature of health communication.
Corey Jungwirth, NBC-HWC
Fortune Recommends Staff Writer
About Author
Corey Jungwirth is a National Board Certified Health & Wellness Coach with over 11 years of experience working in health and wellness. Additionally, she has earned certifications as a Behavioral Health Coach and Lifestyle Medicine Coach. For over five years, Corey has enjoyed combining her wellness knowledge with her passion for writing. When she’s not writing about it, Corey enjoys engaging in her own health by running, taking Peloton classes, and playing soccer and volleyball. She also enjoys spending time with her family, reading, and being outdoors as often as possible. Corey lives in a cozy home in the woods in Wisconsin with her two kids, husband, and dog, Kona.
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- Behavior Therapy for Children with ADHD . (n.d.). HealthyChildren.org. https://www.healthychildren.org/English/health-issues/conditions/adhd/Pages/Behavior-Therapy-Parent-Training.aspx
- Galvez-Contreras, A. Y., Vargas-de la Cruz, I., Beltran-Navarro, B., Gonzalez-Castaneda, R. E., & Gonzalez-Perez, O. (2022). Therapeutic Approaches for ADHD by Developmental Stage and Clinical Presentation. International journal of environmental research and public health , 19 (19), 12880. https://doi.org/10.3390/ijerph191912880
- Bajak, F. (2023, March 2). BetterHelp shared users’ sensitive health data, FTC says | AP News . AP News. https://apnews.com/article/betterhelp-ftc-health-data-privacy-befca40bb873661d1f8986bb75d8df07
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- Nazarova, V. A., Sokolov, A. V., Chubarev, V. N., Tarasov, V. V., & Schiöth, H. B. (2022). Treatment of ADHD: Drugs, psychological therapies, devices, complementary and alternative methods as well as the trends in clinical trials. Frontiers in pharmacology , 13 , 1066988. https://doi.org/10.3389/fphar.2022.1066988
- Cleveland Clinic. (n.d.-a). ADHD medication . https://my.clevelandclinic.org/health/treatments/11766-adhd-medication
- Miller, C. (2023, January 26). What are nonstimulant medications for ADHD? Child Mind Institute. https://childmind.org/article/what-are-nonstimulant-medications-for-adhd/
- ADDA – Attention Deficit Disorder Association. (2023, August 24). Exploring therapy for Adults with ADHD: 11 options & How they work . https://add.org/adhd-therapies/
- The role of medication – CHADD . (2021, September 3). CHADD. https://chadd.org/for-professionals/the-role-of-medication/
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